By Phone:

(800) 696-6009 M-F 8am - 6 pm

By Fax:

(408) 275-6870  Member Services
(408) 275-0363  Lending Services

By Mail:

1040 Leigh Avenue
San Jose, CA 95126-4129

Branch locations.

Click here for a list of locations and hours.

Additional Phone Numbers

Zipline Bank-by-Phone:  (800) 339-4818
Mortgage Line:  (888) 469-1261
CO-OP ATM Locator:  (888) SITE-COOP
Balance Financial Fitness Counselors: (888) 456-2227

To report a lost/stolen Debit Card,
call (888) 241-2510 / Intl: (727) 227-9012
To report a lost/stolen Visa Card,
call (800) 543-5073 / Intl: (727) 570-4888